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Hassle & Haggle is So 1995

Carmen  Wong Ulrich

Carmen Wong Ulrich

Posted Jan. 22, 2008
Tagged: ,

The e-mail from my 26 year old sister was frustrated and teary. After a well-deserved promotion and raise, she wanted to get rid of her clunky death-trap of a pick-up and upgrade to a hunkier, previously-owned ride. Unfortunately, when she went to her local dealer to see what truck she could take home on her budget, “the sales guys laughed.” She left bearing homicidal thoughts and wounded pride. 

I swallowed the urge to respond in caps: “Didn’t you read my book!!???” I empathized, called the dealers bad names, and sent her some useful car-buying tidbits. 

The tidbits remained unread as Blunder #2 in auto-shopping (from my otherwise very smart sister), came through a few days later. After planning to visit the Carmen Clan one weekend—a 240 mile drive from southern New Hampshire to our apartment in Brooklyn—and show off her new "honking" truck, my sister had to cancel her plans. “I forgot to factor in my insurance bill and gas. I just can’t afford the trip this month!” 

A fifteen-minute sit-down with my Chapter 6, and some expensive, embarrassing truck-buying headaches could have been avoided. Well, no one wants to hear, “I told you so.”  

But, had sis used me—as I’m happy to be used—before heading out to score a new ride, I would have told her this:

First, find out how much "car" you can afford. You may have a new BMW 3 series in mind, but your bank account is prepped for a Mazda3. The dirty truth is that your monthly loan payments are just the tip of the iceberg when it comes to how much your car is going to cost. Gas (especially these days) has to be factored in, as well as insurance, maintenance, warrantees, repairs, and interest on your loan. Get this total rung up for you quickly with Edmunds True Cost to OwnSM (TCO). Based on the make, model, and year, TCO will calculate what your potential new ride will actually cost you. And if you’re not about the need for speed but wallet-fit, scour possibilities and car-shop via price—used or new—at the very useful Kelley Blue Book

Next, never go to a dealer unarmed. I’m not talking water balloons and BB guns, but a cache of information. The car-buying landscape is no longer run by stinky guys named “Big Bob.” Now, it’s under the realm and power of the web. Harness it! Head to Edmunds.com again and let the dealers woo you without ever having to step foot in a potentially greasy, meathead showroom.  Their True Market Value (TMV) tool lets you choose make, model, year—even color (surely there’s a discount for ‘merlot’?). You get not just the manufacturer’s price (MSRP) and price with options, but what that particular car is selling for in your area. I looked up a silver ’07 hybrid Civic and got a local TMV over $1,000 less than MSRP. Follow the TMV tool to the next step and choose dealers in your area to contact you and place their offers. Note tone and response time if you’re split between deals.      

Last step—get your financing first. Shop for a car loan online before you head to the dealer. For some folks, this is actually the first step in the car-buying process, but however and whenever you do it, just make sure it’s before you get to the lot. This way, you walk in with the money in hand (free of their processing fees and possibly higher interest rates), their price and offer on paper, no haggling, and most importantly, no laughing!

Carmen Wong Ulrich is the wealth columnist for Men’s Health magazine, a contributing writer to Essence magazine, an advice columnist for Latina, and author of Generation Debt: Take Control of Your Money. She has appeared on the Rachael Ray Show, as well as CNN and Weekend TODAY. She has also been a featured expert on Oprah’s XM radio, CNBC, and on The Wall Street Journal’s recommended reading list.

Carmen is the former special projects editor of Money magazine and holds a master’s degree from Columbia University, Teachers College and is currently working on her next book. Find out more and send her a note at www.gendebt.com. See Carmen Wong Ulrich 's other posts and profile.

Comments (7)

Ellen Stearns
01/23/08 03:24 PM

Good advice. Lifehacker has a car-buying video guide, How to Buy a Car Without Getting Screwed, with practical tips on how to buy a car: http://lifehacker.com/software/how-to/buy-a-car...

Jason Simon
01/23/08 09:02 PM

I drive a Honda Accord with 160,000+ plus miles. I want a new car, and this advice will help once I decide to move forward and purchase. Thank you!

Wobster
01/30/08 09:43 PM

One thing that really bothers me is that you need a car to get a car in an urban area. We ended up paying to rent cars to get out to see our options.

Erika Mitchell
01/31/08 12:01 PM

It is possible, however, to research yourself into the ground. My husband used to sell cars and he once had a customer who had a nervous breakdown in the middle of signing paperwork because the guy wasn't sure he'd gotten the VERY BEST DEAL AVAILABLE ANYWHERE and he ended up leaving without the car. He came back a week later and bought the car.

Renee
02/02/08 12:40 PM

Great article. I'm about to make the switch from leasing new cars to buying a used one, and I have to admit, I'm freaking out a little bit! I have a few months before I take the big plunge, so I'm checking into things NOW versus waiting until the last minute. I plan to know what I want, what I'm willing to pay, and how I am going to pay for it.

KSchrader
02/03/08 10:54 AM

This was a great article! Even though I've never owned a car, I feel like this advice could also apply to buying a condo or something else very large.

eboyle
02/10/08 11:20 PM

Good stuff. Have always found Edumunds.com useful. Here's what I would say about buying a car -- don't get one unless you absolutely need it. Take the subway or ride a bike. A car can be a hassle, especially in cities. And if you do need a car, get a hybrid. I got a used '02 Prius on the cheap and save even more at the pump.

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